The Post-Event Reports are a quantitative tool that provides objective data without predictive modeling or damage assessment, ensuring precise and actionable insights for decision-makers.
1. About the Reports
1. When are reports generated?
Reports are automatically generated approximately 30 minutes after the earthquake.
2. Are the reports designed only for seismic experts?
The information from the reports can be shared with various stakeholders, including corporate leadership or regulatory bodies, for post-event analysis and compliance reporting. It includes a glossary and explanations in order to be accessible to a wide variety of audiences.
2. Feedback, support and more information
1. How can I provide feedback or suggest new features for the Post Event Report?
We value your feedback!
To Email us: Use the Contact Us button in the ShakeCommand web app to send us an email directly through your email app (e.g., Gmail or Apple Mail).
To improve the overall app experience and FAQ section, please share your feedback through the following channels:
- Feedback Form on the App: Provide detailed comments or suggestions by contacting us through the Contact Us button.
- Report an Issue: If you encounter any issues or have suggestions, use the Contact Us button to notify our support team directly.
- Periodic Surveys: Participate in occasional in-app surveys that help us understand your needs and improve our services.
- Thumbs Up/Down: At the end of each FAQ section, you can rate the answers with a thumbs up or down.
2. Where can I find additional support if I need help beyond the FAQ?
If you need further assistance, please reach out through the Contact Us button in the ShakeCommand web app. Our support team is ready to help you with any issues or questions you may have.
Feedback Mechanisms
To continuously improve our FAQ section and overall app experience, we encourage you to share your feedback:
- Feedback Form: Provide detailed comments or suggestions by contacting us through the Contact Us button in the ShakeCommand web app.
- Report an Issue: If you encounter any issues or have suggestions, use the Contact Us button in the ShakeCommand web app to notify our support team directly.
- Periodic Surveys: Participate in occasional in-app surveys that help us understand your needs and improve our services.
Thank you for choosing the Post Event Report! We’re committed to helping you stay safe and informed. If you have any other questions or need further assistance, don’t hesitate to reach out through our Contact Us feature.
